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Return

Returns

Although our items are all made with love and care we appreciate that occasionally things are not always as expected.

If in the event you are not completely satisfied with your order you can:

  • Return the item(s) in their original condition within 14 days of receiving them
  • We can only issue a refund to the card you paid with, provided the item(s) is unworn and in resalable condition minus a restocking fee of $28.
  • Buyer is responsible for the return shipping cost.
  • We will endeavor to process your refund within two weeks of receiving your returned items.

 

HOW TO RETURN YOUR PURCHASE:

  • Please email us clearly stating the item(s) you wish to return and the reasons why, along with any addition information or instructions to obtain the RAN number and return warehouse address.
  • Return the item(s) within 14 days of receiving them include your packing slip and RAN number to the appointed warehouse.
  • Providing the item(s) is in resalable condition a refund will be issued into your account within 14 days of us receiving it.
  • Please gain a proof of tracking for your items as TA-Wholesale is not liable for packages that are lost in the post.
  • If you request a return more than 14 days after receiving them, it will not be accepted

If you have any further questions please feel free to Contact Us.

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